If you go to your login page on the 48 website, they are running a survey asking for feedback about your roaming experience. Possibly just to pretend to Comreg that they are doing something about their appaling, probably illegal, roaming service. Soc...
I’m in France and have got 3G, had to tweak the roaming profile settings as described elsewhere. Don’t change providers, keep complaining. If you’re really stuck in EU, get an Orange 14day visitors Sim or better still an eSIM if you can get on Wi-Fi ...
I got a reply from Comreg, I've pasted the gist of it below. If you're not getting the service (which is now 4G/LTE in Europe if that's what you get in Ireland), raise a complaint with 48 and talk to Comreg too. I will have to wait till I get to Fran...
48 support have confirmed to me that roaming connectivity in France will be 3G, not 4G/LTE which is what I get at home. I've asked Comreg how this squares up with the new EU rules on Roam-Like-At-Home which came into force on July 1st. I'm glad 48 ar...
I've had a few emails back from complaints@48months.zendesk.com The language is open to interpretation:"You will get the same benefits for roaming as per your membership plan as you used to get earlier." No mention of whether or not I can expect to c...