27-10-2023 11:46 AM
Dear 48 Staff,
My name is XINRU LI. Last night, I received a text message that my bank card deduction failed. That was because I set an account security lock on my bank card, which may have caused 48 deduction failures. However, after I received the text message, my bank card was immediately unlocked. Then I opened my 48 dashboard again, and it showed I had missed my plan. I was very anxious about this matter and immediately left you a message. I hope you will try charging me again to reinstate my plan. My mobile phone number is 0892119773. BTW, I ordered the 48-student discount plan on 25th August.
Looking forward to your answer ASAP!!
Thanks a lot!