Though I swore I wouldn't,  I finally bought my first smartphone, the result of which is that I need to order a second sim.  I've already got a €7.99 100GB sim which I want to keep, so I guess the 2nd one will have to be their current €12.99 offer.

But 48 has been fighting me all the way.

The main site for example will not let me order a second sim using the same name/address details - WHY!!!  I know that this question has been asked more than a few times here, so why hasn't someone at 48 added this basic functionality to their main site.

How do I get someone at 48 to send me out a second sim, using the name/address they already have for me?