Hi,
I hope someone can help I was trying to contact a friend in the UK on whatsapp. I can send texts and voicemails but if I make a call I hear the ringtone, she hears the ringtone but as soon as she answers the call is dropped. The same thing happens with video calls. I was in contact with 48 support earlier today and all the APN settings are correct. I was asked to reinstall Whatsapp which I've done and its made no difference. My husband can contact the same person on whatsapp using Vodafone. He checked his Whatsapp permissions with mine and they are the same. Any ideas on what I can do to resolve this?