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Can’t connect to my number when Mom ringing me

gavino
Newcomer
Hi there,
My mom was ringing me and there are mobile and landline minutes left... it sais” The number you have called is not recognized. Check the number and please call back”. Even now did a €3 top up but still my mom can’t get through to my number. It seems to send a text? Just wondering what might be the problem.
Cheers,
Gavin
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