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48 Scheduled Maintenance - 26/05/20

Community Manager
Posts: 22
‎26-05-2020 04:51 PM

Hey Guys,

 

We just want to let you know that the 48 website is scheduled to undergo some essential maintenance tonight from 12:30am to 8am.

 

Calls, texts and data are not affected during the update.

 

Maintenance improvements are being carried out outside of business hours so as not to impact your experience.

 

Service unavailable during this time

  • 48 website
  • My48 desktop and App 
  • Buying add on’s, membership and top up.
  • Giftshop top up and membership

 

Service available during this time

  • 48 Community is available 24/7 just click here
  • If you’ve an auto-renew or stacked membership already set up, then that’ll kick-in as usual. If your memberships due to expire on this date then you can choose to wait until the site is back up and running or stack your membership in advance, so you don’t run out!
  • If you’re on one of our legacy membership you can continue to renew your membership by text, just send your membership name to 1745 e.g Guido to 1745. You will  need to have available credit already on your account to make your purchase.  For more info on your legacy membership and add on text options then click here
  • Our Care Crew will be available from 9am.

 

If for any reason maintainence goes byond this time we'll keep you post here 😊

 

Stay Safe!

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