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Need to know more on how you can buy membership, add on's or just add some extra credit
to your account then just keep reading!
If you want to know more about memberships and payments check out our other article here
How to buy your first membership.
How to buy membership as an existing customer.
The Benefits of turning on Auto Renew?
Auto renew allows you to set up a monthly recurring payment to renew your membership automatically. As we're a prepay service you'll need to purchase your membership monthly to continue to receive the allowance you want. With auto renew it takes the manual effort out off buying membership as we’ll auto debit your registered payment card monthly.
This means more free time for you and your never without an active membership 😉. Once you buy your membership, tick the "auto renew" option so it will automatically renew on the same day each month without the need for you to log in or overthink things.
How to set up Auto-Renew
Auto renew is on by default for all new customers. You can turn this off in My Profile under Payment Details.
For existing customer it won’t be set up by default so to switch this on Login to your My48 > My Profile > Payment details > toggle on auto renew. Alternatively when you buy your next membership you can switch on auto renew here too.
You can remove/edit your auto new preferences at any time just Login My48 > My Profile >Payment Details >Toggle off/on Auto Renew.
How to buy an add ons.
How to buy additional credit.
If you need some extra credit to make international calls, buy add ons, send MMS or just to want to have available credit on your account for a rainy day then follow the below steps. Remember you can also use additional credit to buy future memberships.
Just a heads up - Your available credit balance will need to be greater than or equal to your membership purchase. If your available credit is less than your membership price it won’t display the option to purchase membership from your credit balance.
How to register or update your payment card.
To register your payment Card Login to your My48 > My Profile >Payment Details. If you don’t have a card saved yet, then click add card and enter and save your details. If you want to update your existing card details then click edit card details, enter and save.
Just a heads up: Remember you can only add or edit card details through your desktop/web version of your My48 and not through your My48 app.
Giftshop
Anybody can use the gift shop to purchase to gift credit/membership to a 48 member. So if you are or have a generous friend, then they can purchase credit/membership by using the 48 Gift Shop.
Enter the 48 memebrs number, choose the top-up amount or memebership option and then select buy now.
Once the gift purchase has been confirmed your friend will receive a text to let them know how amazing you are.
Just a Heads Up - If your friends gifted you additional credit rather than a membership, you’ll need to login to your My48 account to purchase your membership from your new available credit balance, don't worry you'll get a text notification to let you know you've been topped up. Happy day’s 😎
If your still stuck why not ask our community members who will be able to point you in the right direction!
While you're here, check out our "Featured Topics" below.
Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.