How do I buy Membership, Add ons or Top up on My48?

Started ‎06-05-2013 by
Modified ‎31-01-2022 by

Need to know more on how you can buy membership, add on's or just add some extra credit 

to your account then just keep reading! 

 

If you want to know more about memberships and payments check out our other article here 

 

How to buy your first membership.

 

  1. Login to your My48 on desktop or App.
  1. Go to >> Membership or in a hurry click here 
  2. Choose the membership you’d like.
  3. Add your card
  4. Your membership will auto-renew each month by default. You can turn this off in My Profile under Payment Details.
  5. Enjoy your new membership and all its benefits

 

How to buy membership as an existing customer.

  1. Login to your My48 on desktop or App.
  2. Go to >> Membership or in a hurry click here 
  3. If you have an active membership and want to renew this again then select "Buy next membership" 
  4. If your current membership has expired, then chose from the available options displayed. 
  5. Once you've selected the membership you want, a new screen will display your purchase summary.  
  6. You'll have the option to pay from your registered card, your available credit balance or you can add a new payment card.

 

The Benefits of turning on Auto Renew?

Auto renew allows you to set up a monthly recurring payment to renew your membership automatically. As we're a prepay service you'll need to purchase your membership monthly to continue to receive the allowance you want. With auto renew it takes the manual effort out off buying membership as we’ll auto debit your registered payment card monthly.

 

This means more free time for you and your never without an active membership 😉. Once you buy your membership, tick the "auto renew" option so it will automatically renew on the same day each month without the need for you to log in or overthink things. 

 

How to set up Auto-Renew  

Auto renew is on by default for all new customers. You can turn this off in My Profile under Payment Details.

 

For existing customer it won’t be set up by default so to switch this on Login to your My48 > My Profile > Payment details > toggle on auto renew. Alternatively when you buy your next membership you can switch on auto renew here too.

 

You can remove/edit your auto new preferences at any time just Login My48 > My Profile >Payment Details >Toggle off/on Auto Renew. 

 

How to buy an add ons.

  1. Sign into your My48 on desktop or App.
  2. Go to >> Flexi data option
  3. Select the option for Add ons in the navigation bar, also available here
  4. Select the add on you want to purchase 
  5. You'll have the option to pay from your registered card, your available credit balance or you can add a new payment card.

How to buy additional credit.

If you need some extra credit to make international calls, buy add ons, send MMS or just to want to have available credit on your account for a rainy day then follow the below steps. Remember you can also use additional credit to buy future memberships.

 

Just a heads up  - Your available credit balance will need to be greater than or equal to your membership purchase. If your available credit is less than your membership price it won’t display the option to purchase membership from your credit balance. 

 

  1. Sign into your My48 on your desktop or App
  2. Click My Profile >> select the option payment details, also available here
  3. Beside Credit Balance you will see the option to Add Credit.
  4. Once selected your new screen will give you the option to add a fixed credit amount or manually enter the credit amount you want to add to your account. 
  5. You'll have the option to pay from your registered card or you can add a new payment card.

 

How to register or update your payment card.

To register your payment Card Login to your My48 > My Profile >Payment Details. If you don’t have a card saved yet, then click add card and enter and save your details. If you want to update your existing card details then click edit card details, enter and save.

 

Just a heads up: Remember you can only add or edit card details through your desktop/web version of your My48 and not through your My48 app. 

 

Giftshop 

Anybody can use the gift shop to purchase to gift credit/membership to a 48 member. So if you are or have a generous friend, then they can purchase credit/membership by using the 48 Gift Shop.

 

Enter the 48 memebrs number, choose the top-up amount or memebership option and then select buy now.

 

Once the gift purchase has been confirmed your friend will receive a text to let them know how amazing you are.

 

Just a Heads Up - If your friends gifted you additional credit rather than a membership, you’ll need to login to your My48 account to purchase your membership from your new available credit balance, don't worry you'll get a text notification to let you know you've been topped up. Happy day’s 😎 

 

If your still stuck why not ask our community members who will be able to point you in the right direction!


Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Article Dashboard