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JerryJoseK0026
Community Manager
Community Manager

In the past, some customers had difficulty connecting to mobile data while abroad. We know how frustrating that was, and we’ve been working hard to fix this issue and enhance your roaming experience. 

Our latest update means your phone should now connect automatically when you arrive in another country, with no more manual APN setup required.

Since rollout, we’re already seeing fewer roaming issues, and a smoother experience overall. But if you still run into a problem, we’ve got a quick Troubleshooting Guide to help you get sorted fast.

👉 View Guide

Thanks for sticking with us while we worked on this. We’ll keep listening and improving, because you deserve better roaming, every time you travel.

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Last update:
‎18-11-2025 09:05 AM
Updated by:
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