Techie Updates
Sometimes we need to change stuff or it breaks, when that happens we will keep you updated here.
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Forum Posts

48 website outage 23rd – 24th March

Essential site maintenance to be carried out across 48months website will be unavailable from 8 am 23rd – 8 am 24th March due to essential maintenance. Your mobile service, including calls texts and data, will work as usual. However, y...

48Admin by Crew (retired)
  • 0 replies
  • 1 like

Phone acting up? Here's what to do

    Can't connect to the network? Well, if you're not somewhere in a cave and it isn't your phone (have you tried switching it off and on again?) then there might be something funny going on with the service. Follow the steps below and you should be ...

open service thread.jpg resolved service thread.jpg
Admin48 by Crew (retired)
  • 0 replies
  • 8 like

48 are winners at the Web Awards!

Hi everyone, Last night we won the award for Best Practice Website at the Realex Fire Web Awards! We’re delighted to win this award, especially considering some of the competition we were up against! We’ve been working hard this year to deliver a sh...

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[Resolved] Network issue affecting outbound calls

Hi everyone,   We are currently experiencing a network issue which is affecting outbound calls.  You can continue to receive calls from outside the 48 network.  Texts and data are not affected.   This has been escalated to the highest possible level ...

We’re finalists in the Web Awards

Hi everyone,   Awards season is hotting up and the 48 website has been selected as a finalist in the Realex Fire Web Awards!  We are finalists in the eCommerce Retail and Best Practice categories, so fingers crossed for the awards ceremony itself on ...


Website changes: the new 48 Member Shop

Hi everyone,   Today we launched the 48 Member Shop on our website; your one stop shop to buy your membership, add-ons and credit.  This has simplified the steps you take to buy everything you need for your calls, texts and internet.    This is all p...


48 mobile site testing

Hi guys,   Thanks again for those of you who were testing out our new My 48 iPhone app last month. We currently have the 48 mobile site in development, and for those of you who had expressed interest in testing it out earlier should have received a P...

marionh by Crew (retired)
  • 9 replies
  • 1 like

Our website is evolving!

Hi everyone,   Our new website has gone live and we hope you love it as much as we do!       This is phase one of our website redesign, with phase two coming in the middle of July.  Phase one focuses on improving everything to do with your SIM (orde...

Screenshot of new 48 website

[Resolved] Card payment issues on website

Card payment issues on website reported on 08/08/13.  Reports of a "credit card not valid" message   Hi guys,   We are currently experiencing some issues accepting credit and debit card payments on our website.    Some of you have reported getting a ...

[Resolved] Issue with all network services, 2nd Oct 2013

We are currently experiencing a major outage across our network resulting in the failure of calls, texts and data.  As soon as the issue started at 4:25pm this afternoon, we engaged our service provider, Ericsson, to fix the problem.  So far they ha...

Admin48 by Crew (retired)
  • 817 replies
  • 390 like