[Resolved] Problem with outgoing calls, 27th September 2013

[care_crew]

I have to apologise for this.  We are having a bit of a problem at the minute meaning outoging calls will be unavailable right now..

We have people working hard on this as we speak and hope to have better news for you soon. 

I can’t give an exact time but we usually get these types of things fixed within a few hours.

Hang in there and we really hope this will be all sorted soon. 

If your urgently need to contact someone who is not on 48 then you can send them a "Call Me" message.  Just text your friend's number to 50148 (free of charge).

Your friend will then receive a “hey, call me” message from your phone.

The text will appear from your mobile number, not 50148, so they’ll know if is from you.

Updates will be posted here as we get them.

Updates:

27/09/13: 18:45 - We are still working on this.  We have the engineers on site who are troubleshooting and are hopeful of a resolution soon.  I will have a further update shortly after 7pm.

27/09/13: 19:25 - Sorry no good news yet.  We will have a further update shortly after 8pm.

27/09/13: 20:07 - We have made a bit of progress.  People have been reporting that calls are working intermittently now.  So one in 5 or 6 tries will work.  We still have engineers on site and expect good news shortly.  We will have a further update shortly after 8.30pm.

27/09/13: 20:45 Sorry for the wait but we have some good news at last.  Calls and texts are back up and running again.  Check it out and if you have any problems contact the care crew.  

[woodlawn4]

Yes, a txt would have been helpful. Sometimes these technical difficulties will arise but when notified alternatives can be used. I wasted AGES assuming my phone was at fault

[Anon]

any way of fixing this

[Anon]

Its well and good having chesp tarrif and call packages,but its no good if yoy cant use service.this seems ti be regular issue with 48 .looks like the ryanair of mobile phone service providers !!!!!!! And the dont care about there customers also it seems

[mucin93]

C'mon lads,, its 3 hrs already...

[Anon]

Its well and good having chesp tarrif and call packages,but its no g
ood if yoy cant use service.this seems ti be regular issue with 48 .looks like the ryanair of mobile phone service providers !!!!!!! And the dont care about there customers also it seems

[jasonhibernian]

Jaysus ye're doing some whinging on here! Get over yer selves

[Anon]

When will it be fixed this is some bull**bleep** seriously thinking about going back to O2 not happy at all 😞

[rexfitzpatrick]

O2 had a similar problem a couple of days ago where people I know couldn't make calls or texts for hours

[rexfitzpatrick]

I just joined 48 this week. I'm not that bothered about the problem but I am curious to know is this a regular thing????

[Anon]

its working now for me 🙂

p.s

I was able to txt all the time its just a calls, but now from this moment everything works, i joined today.

EDIT:

hahaha made one phone call and thats the end of story, again outgoing call dont work 😄