[Resolved - March 2014] Issue with losing 3G conne... - Page 10

Anon · ‎24-02-2014

Precisely I recently unlcoked my phone so I may have skipped something while setting up on the new network!

Anon · ‎26-02-2014

Hi, just lost total network signal and 3G while i was on an important call. When is it gonna come back to normal?

dalyer · ‎26-02-2014

You should log a support query about this:

How to get help

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.

alanking2425 · ‎27-02-2014

Im also having issues connecting to the internet with the moto g I've everything set up 'access point' etc but it wont establish a connection ?

dalyer · ‎27-02-2014

Did it ever work?

If it did then when did it stop?

Have you configured your internet settings properly?

http://tinyurl.com/kys43lv

Access point is really for tethering (accessing the internet from other devices - laptop, tablet etc. - using your phone as the "modem") so should not be required for accessing the internet from your phone directly.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.

alanking2425 · ‎27-02-2014

Just got it. Thank you !!

dalyer · ‎27-02-2014

You mean configuring your APN settings fixed the problem?

I am not a 48 employee so if you need to contact 48 support then please see here.

alanking2425 · ‎27-02-2014

Yeah.

dalyer · ‎27-02-2014

Great - glad it helped. It's useful to get feedback from people about how they have solved their issues. Might help the next person.

I am not a 48 employee so if you need to contact 48 support then please see here.

emma321 · ‎28-02-2014

Hi was talking to one of ye through Facebook msgs. My internet still isn't working. At all. If I turn of and on my phone it works for maybe 10-15 mins. Sick of doing this. Have done all the other things that have been suggested. It's not just mine, my brothers and boyfriends don't work either.