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[Complete] Planned data outage - 1:35am on Tues 16th December

[ Edited ]
Posts: 75
‎15-12-2014 05:27 PM

Hi everyone,


Just a heads up that as part of our ongoing maintenance and upgrade programme, your data and mobile internet service will be unavailable for up to 25 minutes at 1:35am on Tuesday 16th December (night of Monday 15th December).


This is important upgrade work to increase the capacity of data speeds on our network and to ensure you keep getting a great service throughout Christmas and into the New Year. 


Your data connection should return as normal after this work has been completed.  If you do have any issues with data, please turn off your phone and turn it on again.  This will force your phone to reconnect to the network in case there are any issues.


I hope the disruption will be minimal for you and apologies for any inconvenience it may cause.


Till next time,


Techie Kev



Update: Tuesday 16th December @ 09:00

This overnight work has now been completed and all data services are running as normal.


Re: [Complete] Planned data outage - 1:35am on Tues 16th December

Posts: 73
‎16-12-2014 11:44 AM

This explains alot.


I thought my phone disliked me haha

If I helped you out, you can help me out by giving me 'Kudous' (The big thumbs up button) and accepting my answer as the solution to your problem.
Slowly putting the laughter back into slaughter..
1 Like

Re: [Complete] Planned data outage - 1:35am on Tues 16th December

Posts: 1
‎16-12-2014 10:46 PM

Thanks guys for the thumbs up 


Re: [Complete] Planned data outage - 1:35am on Tues 16th December

Posts: 5
‎17-12-2014 11:15 AM
My internet is still off since the upgrade, what gives?
Posted from Samsung GT-S5830

Re: [Complete] Planned data outage - 1:35am on Tues 16th December

The Legend
Posts: 16,137
‎17-12-2014 11:23 AM

Duplicate post - I replied to your other one here:

I am not a 48 employee so if you need to contact 48 support then please see here.

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