Timing-out error for code sent to email

[TerryC7887]

When security code sent to email to access 48 account, it's only allowing 5seconds to reset... not enough time!

[dalyer]

What code are you talking about? 

Do you mean the password reset code?

• https://community.48.ie/t5/The-Newsroom/My48-Account-Security-Update/td-p/72840

I've never had that problem with it. 

What exactly happens? 

1. You request a password reset
2. 48 send a code to your email address
3. You open the email and get the code 
4. Then what? You enter the code but it says that it's invalid/expired? What is the exact error message? How long are you taking between steps 1 and 4?

You might need to contact 48 support about this if the problem is persistent.

See the links in my signature below.