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RachelH5331
Newcomer

Wednesday

Charged double for my first tip up, does anyone know why?
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dalyer
The Legend
The Legend

Wednesday - last edited yesterday

This is why:

€12.99 Plan

This €12.99 Plan is only available to new 48 customers who order their 48 SIM and purchase a €12.99 Plan from the 5th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

So, €12.99 for the one-time activation fee plus €12.99 for the first plan = €25.98.

You probably qualify for your second month free at the moment which effectively cancels out the activation charge.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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