Roaming not working - what to do?

[TamaraN6032]

Hi,
My roaming is working. Can you pls advise what should I do ?
Should I order new sim roaming card ?
Thank you
Tamara

[TamaraN6032]

Is not working

[dalyer]

You don't clarify what country/region you're roaming in and what the specifics of your problems are. 

As such, the only option is to reiterate the usual generic advice regarding roaming...

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

[TamaraN6032]

Hi,
Thank you so much for all explanation.
I think I should try order a new sim card and see if this work.
We travel to Poland and Norway plis Usa. I read already I need to top up the sim I will try this.
Thank you for your help.
Happ New Year.