48 Community

roisin_dennehy · ‎10-05-2017

Whenever I turn on my I always have to type in my pin to unlock my sim, which is fine. But this time it wouldn't accept my pin and now my sim is locked and it wants a PUK code but I don't have that...what do I do?

dalyer · ‎10-05-2017

You can get your PUK from your online account.

See here:

I forgot my PIN or need my PUK

You can also disable SIM PIN locking if you don't want it on.

E.g.:

Android (details may vary depending on the phone and version of Android): http://www.techbout.com/sim-card-lock-android-phone-16246/

iPhone: https://support.apple.com/en-ie/HT201529

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎10-05-2017

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.