No minutes available despite topping up

[binapurcell]

I have topped up to get minutes but still cannot make calls.System telling me I have no minutes left

[dalyer]

What exactly did you top up?

Membership plan? Add-on? Cash credit?

What does your My48 account Dashboard say about your current membership status and allowance balances?

• https://48.ie/my48

What does your Transactions page say about recent payments?

• https://48.ie/my48/transactions

Can you send texts and use data?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com