48 Community

yellowellen · ‎03-07-2017

I got a smaller sim for a new phone and the sim will not activate three hours after I entered the activation code. Nothing just says there is no sim inserted. What do I do?

dalyer · ‎03-07-2017

Are you sure that the phone is unlocked for use on any network?

If so then you probably need to contact 48 support for assistance.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

yellowellen · ‎03-07-2017

How do I check if the phone is unlocked?

dalyer · ‎03-07-2017

Ask the seller?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

yellowellen · ‎03-07-2017

How do I contact 48 support as nothing seems to be working

dalyer · ‎03-07-2017

Option 3 here or use the online chat facility to talk to support

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎04-07-2017

Did that help at all @yellowellen?

Were support able to resolve the issue for you?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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