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New SIM just back from Australia

GerardineM1656
Newcomer

2 hours ago

My son is back from Oz and is a 48 customer as I am too, he has a new sim got for his return and he cannot get it to work
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1 REPLY 1

dalyer
The Legend
The Legend

2 hours ago

If he's already a 48 customer shouldn't be have requested a replacement SIM rather than a new SIM?

What exactly is the problem that he's having? 

What is he doing, what happens/goes wrong, any error messages, etc.?

If he needs to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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