48 Community

gerry_3 · ‎13-09-2017

My phone was robbed, how do I get my old number without talking to an agent?

dalyer · ‎13-09-2017

Order a replacement SIM here

https://www.48months.ie/my-48/change-my-sim

Choose the "block" option.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

gerry_3 · ‎13-09-2017

No like I got a new 48 sim that isnt activated and want to keep my old number but my phone was stolen so I can't get the code to transfer my old number to my new sim

dalyer · ‎13-09-2017

You should have ordered a replacement SIM in that case.
But if you have a brand new SIM then to activate it as a replacement you will have to contact 48 support online.
If you activate it normally it will not be linked to your existing account, number, membership etc.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

gerry_3 · ‎13-09-2017

My phone was stolen so cant get code to keep my old number for my new sim. Can anyone help me get my number back.

dalyer · ‎13-09-2017

No need to post again about the same issue

http://community.48months.ie/t5/Phones/Need-old-number-back/m-p/47205#M1544

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎13-09-2017

Did that help at all @gerry_3?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Need old number back