Moved my number, still need 2 sims, trying to only need 1

[mihi]

Hiya guys!

I have this issue where I have 2 sim cards, both needed in one phone for the plan to work, but I'm changing my phone to one that only has 1 sim space. One of my sims is Vodafone and it carries my number. That is all, I don't have a plan with Vodafone or anything. The other sim is 48 and has my plan. My plan does not work if the Vodafone sim is removed, I've tried. Something about my 48 account does not fully own my number I guess.

Any way for me to achieve 1 sim card that still has my old number, and can carry a 48 plan?

Or is my only option to order a new 48 sim card with a new number?

Thank you very much everyone!

[dalyer]

> One of my sims is Vodafone and it carries my number. That is all, I don't have a plan with Vodafone or anything. My plan does not work if the Vodafone sim is removed, I've tried.

This doesn't make any sense to me unless your phone is locked to Vodafone or something. If you don't have any contract/plan with Vodafone then you should just port your number over to your 48 account/SIM as far as I can see. Then you use your phone with just the 48 SIM installed which is associated with your main number. Having to keep a Vodafone SIM installed when you have no dealings with them doesn't make sense to me.

Otherwise I don't really understand what's going on or what you're trying to do. You say "moved my number" but if your number is associated with your Vodafone SIM then you can't have moved your number to 48. 

What number is shown on your My48 account?

• https://48.ie/my48/settings/my-details

What number is displayed on your Vodafone account?

If you need to contact 48 support about this then see the links in my signature below.

[mihi]

Hiya, Thanks for your reply!

In that case I have no idea why my 48 doesn't work without the Vodafone sim. Do you reckon this is something I can still get fixed or should I get a new 48 sim with a new number?

[dalyer]

See my previous reply. 

• https://community.48.ie/t5/Phones/Moved-my-number-still-need-2-sims-trying-to-only-need-1/m-p/71503/...

If you need to contact 48 support about this then see the links in my signature below.

[mihi]

I've noticed that my card manager mentions that my 48 card has 'no number'. Could this be why my vodafone sim is needed for my number? Am I missing a step in fully moving my number to 48?

Thank you

[dalyer]

I repeat...

What number is shown on your My48 account?

• https://48.ie/my48/settings/my-details

What number is displayed on your Vodafone account?

The fact that the phone itself says "no number" for a SIM is irrelevant. That often happens even when everything is working fine. 

If you have no contract/plan with Vodafone then you should just port your number from Vodafone to 48 and just use the 48 SIM/number/plan/account in my opinion.

BTW your screenshot isn't displaying properly - just a yellow warning triangle.