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Anon · ‎02-01-2016

Hi I lost my phone with the sim inside what can I do to keep my numbers and original phone number? cheers

dalyer · ‎03-01-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer · ‎02-01-2016

See here for how to order a new sim and block your old one.

http://community.48months.ie/t5/Most-Popular-Questions/Need-a-new-SIM/m-p/33996#U33996

Your contacts will be lost unless you saved them to your Google account, iCloud etc.
You may be able to retrieve some of them from your call logs which you can request from 48 support if necessary.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎03-01-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎03-01-2016

Thanks so much

dalyer · ‎03-01-2016

Glad it helped.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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Lost my phone