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Locked sim

MarieR2205
Newcomer
Please help
2 REPLIES 2

dalyer
The Legend
The Legend

You'll need to post a bit more information and context than that if you want assistance from the Community Forum.

What exactly do you mean by "locked SIM" and "locked out of my phone"?

What are the symptoms of the problem? 

When was everything working ok last? 

What happened since then? 

If the problem is that you need your PUK then see here: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

MarieR2205
Newcomer
Locked out of my phone