48 Community

damienhealy · ‎03-05-2017

I'm paying direct debit, but I have had no internet for the second month in a row. I need this sorted now or I am finishing with 48.

dalyer · ‎03-05-2017

When you say "direct debit" I presume you mean that you've enabled automatic membership renewal?

What does your My 48 account say about your current membership status, expiry date and internet allowance balance?

How did you get this sorted the last time it happened?

You don't seem to have posted here about it before?

Did internet ever work for you?

Are you sure that your internet settings are correct?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎04-05-2017

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Internet not working again for the second month