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Gift shop doesn't work

PetarB5637
Visitor

‎13-04-2021 09:00 AM

Hey, I am trying to top up a different number or even pay membership for my friend and it seems it doesn't work, keep getting this message every time"Your transaction is unsuccessful"?
2 people had this problem.
0 Likes
13 REPLIES 13

dalyer
The Legend
The Legend

‎13-04-2021 06:17 PM

Did you try re-registering it?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

PetarB5637
Visitor

‎13-04-2021 06:21 PM

Just on chat now with agent,thanks
0 Likes

BrianB6134
Newcomer

‎15-07-2021 10:21 AM

I have had problem buying credit for 6 months now, very poor customer service, I can’t but membership, credits or add my card, customer service is very poor
0 Likes

dalyer
The Legend
The Legend
In response to BrianB6134

‎15-07-2021 10:28 AM

What happens?

Any error messages?

How are you trying to buy stuff?

Via the app or the website?

Via your My48 account or the gift shop?

Are you card details registered on your account or are you entering them each time?

Does your card work for online payments anywhere else?

How have you been getting membership for the past six months?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes