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Extra credit

margaretgilbert
Newcomer
Hi I paid for extra credit on my phone, the money came out of my account but the land line credit has not been added to my account. I can't make land line calls please help
2 REPLIES 2

dalyer
The Legend
The Legend

What do you mean by credit here?

Cash credit?

Membership?

Add-on?

What does your My History page say about recent payments/purchases/topups?

 

http://www.48months.ie/my-48/my-history

 

What does your My 48 account page say about your current membership status and expiry date, allowance balances and does it list any next membership and start date?

 

https://www.48months.ie/my-48

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @margaretgilbert?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.