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Can’t make a call

BrianC4873
Newcomer
I had to update my visa details with a new card but my phone still won’t make calls ?
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to provide more details if you want assistance from the Community Forum.

Can you receive calls? 

Can you send/receive texts? 

Can you use mobile data? 

What happens when you try to make a call? 

Any error messages? 

Do you have an active membership plan listed on your My48 account dashboard?

If auto-renewal failed before you updated your payment card details then you'll need to buy this month's membership plan manually before auto-renewal will take over again next time around.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).