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Can 48 users send text messages to 5XXXX numbers?

munsterross
Newcomer

Can 48 customers text premium text messages even with credit on their account 5xxxx numbers?

4 REPLIES 4

dalyer
The Legend
The Legend

Unfortunately not:

With the sole exception of texting "APN" to 50048 to get APN settings for mobile data access:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend

Update: as of December 2024 48 DOES now support sending texts to Premium SMS 5XXXX numbers!

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

FrancesNiF2295
Newcomer
I have the same problem, despite having 20E credit- any solutions

It should work now:

What happens when you try? 

Any error messages?

You need both an active membership plan and cash credit to pay for the Premium SMS messages.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.