30-05-2013 07:02 PM
My account seems to have stopped allowing internet access. Here's my setup:
1) Iphone 4s was working perfectly with internet etc up until today.
2) Now says cant activate mobile data network
3) Myself and partner are both on 48, I've tried my sim in his phone (galaxy s3), doesn't work.
4) I've tried his sim (also 48) in my phone and it works.
I have 800+ meg left of internet access on my account. I've reset and reentered all relevant apn / data / mms settings multiple times, rebooted, etc. Nothing works for getting internet access.
Wifi works
Phone works
sms works
Just suddenly not 3g. Can someone look at my account and see what's up? It's not phone related or sim related so it has to be my account. Thanks.
30-05-2013 09:36 PM
31-05-2013 09:57 AM
Hey there,
we're looking into your problem now. From what you're telling us it seems to be related to your account. Let me know if you've e-mailed the care crew already then we can follow up from there.
Cheers
31-05-2013 10:27 AM
01-06-2013 12:24 PM