Internet not working

[Anon]

I paid for 1gb of internet and its not working. Also i have no signal. Very disappointed

[1amcn · Accepted solution]

Hi sprout

Can you power off your handset, then power on to get a signal boost & see of that resolves the matter?
Sometimes the signal can drop as you go about your day, and this is a simple way to get operational again.

Post back if this is unsuccessful...

🙂

[1amcn]

Hi sprout

Follow-up on your query... Did the suggested re-boot get you up & running again?

🙂

[Anon]

Hi 1amcm

I have an IPhone and the same problem with my 2 Gb of Internet. I turned my phone off and on again and now the internet is working, thanks!