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I can't make outgoing calls & no incoming calls as well

Anon
Not applicable
I always face this kind of problem . I can't be able to make outgoing calls & no incoming calls also .
Please sort it out ASAP . Because I need it
1 ACCEPTED SOLUTION

 

Hi michella

 

You say you topped up... but have you live membership running like Guido or Don?

 

Either way, you should be able to recieve calls... can you check your online account for notifications...

 

Possible you lost your APN settings... (?)

 

Best option is to log a support ticket using the link below.

 

 

http://48months.ie/help/ask-agent

 

😉

 

 

 

View solution in context

5 REPLIES 5

1amcn
Rock Star


Hi hardeep

Can you provide a little more information...

When did it start?
What details are on your account (My 48 page)-what membership are you on...when did it start, & when is it due to expire?
Have you Data/minutes left?
Any other notifications there ?

Can you post back?

🙂

Anon
Not applicable

i cant make outgoing calls and no incoming call since last year i bought top up on the sim today the problem is still there please help me out

 

Hi michella

 

You say you topped up... but have you live membership running like Guido or Don?

 

Either way, you should be able to recieve calls... can you check your online account for notifications...

 

Possible you lost your APN settings... (?)

 

Best option is to log a support ticket using the link below.

 

 

http://48months.ie/help/ask-agent

 

😉

 

 

 

Anon
Not applicable
I'm facing this problem from the last 2 days . I have paid my membership already . It's on monthly membership basis . I really need it because allots of my work depend upon in it . Everyone got my this number at least you should not stop my incoming call .

1amcn
Rock Star

http://48months.ie/help/ask-agent

Hardeep

I waited for you to reply to my post on the thread... this could have been sorted easily...

Did you try the suggested troubleshooting?

You need to lay out the issue before any advice can be given.

Log a ticket for support via my link top of post.

🙂