10-08-2014 10:25 AM
10-08-2014 11:38 AM
Guessing you're trying this on an Android phone using Chrome?
I'm always unable to do it - even when I tick "select desktop page"
I get up to the last point - entering my card security number, when it craps out
I just found that if I try to access the page from another web browser (I used Dolphin, instead of Chrome) it worked fine
Guessing it's something about Chrome / the 48 site not getting along that makes it not work
17-08-2014 02:27 PM
@thesoupthief wrote:
Guessing you're trying this on an Android phone using Chrome?
I'm always unable to do it - even when I tick "select desktop page"
I get up to the last point - entering my card security number, when it craps out
I just found that if I try to access the page from another web browser (I used Dolphin, instead of Chrome) it worked fine
Guessing it's something about Chrome / the 48 site not getting along that makes it not work
Yes you're right @thesoupthief thanks, 48 is looking into the Chrome issue to find a fix as soon as possible.
18-08-2014 12:23 PM
18-08-2014 01:58 PM - edited 18-08-2014 02:09 PM
Hi @aaaaaa are you trying to top up on your mobile browser or on a computer? There are some issues currently that our techies are looking into, when trying to pay via the Chrome browser. So if you can, try the process again with Mozilla if that would work better.
Do you have credit on your account? If so, you can also buy your membership via text message if you have enough in your balance, see here.
Let us know how you get on? Cheers.