paid for a new plan and 3 hours later not working

[FrankF6001]

I am majorily pissed off, i have wasted at least an hour trying to find a way of contacting 48 after buying a plan that I need to use now. After buying it my account affirms that i have data and calls txt, but my phone wont connect to the internet. I have checked my data etc and the setting is ok this seems a 48 issue and no way to contact then a bloody joke.

I'll have to find a blog or online facilty to vent my anger to potrential new customers to let then know what they are getting into.

If anyone here can help It would be great.

[dalyer]

Can you make/receive calls and send/receive texts?

Did you configure your APN settings?

• https://community.48.ie/t5/The-Knowledgebase/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53...

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com