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can't text

ciarank32
Newcomer

‎14-08-2017 02:39 PM

I was previously on the guido but moved to the mitch a few days ago. I got all the minutes and all the GB of internet but i did not get any texts. What's wrong?

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3 REPLIES 3

dalyer
The Legend
The Legend

‎14-08-2017 02:51 PM

What does your My 48 account page say about your membership status, expiry date and text allowance balance?

 

http://www.48months.ie/my-48

 

If your Mitch membership has started and but you did not get any text allowance (100 texts) then you'll need to contact 48 support to get them to look into this for you.

 

Hope this helps.

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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ciarank32
Newcomer
In response to dalyer

‎14-08-2017 03:51 PM

Thanks for the help. I will try that

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dalyer
The Legend
The Legend

‎14-08-2017 04:44 PM

What does your My 48 account page say?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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