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Unable to top up

OisinMcG9470
Newcomer

‎20-11-2023 02:40 PM

Hi
I am trying to buy a membership for topping up and I keep getting an error message
4 people had this problem.
0 Likes
5 REPLIES 5

dalyer
The Legend
The Legend

‎20-11-2023 03:05 PM

What error message?

Does it make any difference if you switch from the website to the app or vice versa?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
0 Likes

bourne
Visitor

‎21-12-2023 10:11 AM

i cannot top-up but have added 20euro; edwardhbourne@hotmail.com

 

0 Likes

dalyer
The Legend
The Legend
In response to bourne

‎21-12-2023 11:24 AM

Do you mean that you can't buy membership with the cash credit that you added to your account?

What happens? Any error messages?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
0 Likes

BobbyC4915
Newcomer

Monday

Help
0 Likes

dalyer
The Legend
The Legend
In response to BobbyC4915

Monday

Help with what?

If you're having a problem or have a question that you need help with from the Community Forum then you need to describe what it is. 

E.g. what are you trying to do, what steps are you taking to do it, what happens/goes wrong, any error messages, etc.?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
0 Likes