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Upgrade from Guido to €12.99 - "oops something went wrong"

fredaforan
Newcomer

6 hours ago - last edited 4 hours ago by The Legend

Hi All, My membership is due to run out tomorrow, currently on the Guido & trying to upgrade to the newer €12.99 unlimited data, when I select it and click change I keep getting the "Oops, something went wrong, we are working on it", but going on a while now. Have tried off different browsers etc too and same thing

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dalyer
The Legend
The Legend

4 hours ago - last edited 4 hours ago

This seems to be a common problem for some reason that has never been explained (or fixed!).

You'll have to contact 48 support for assistance with this. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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