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Topping up

shea64
Newcomer
I can't buy credit in the shop anymore. It was available until last month. Why is this. Also, every time I try to buy credit online it sends an error after I put in the code they send me. Can't buy the credit.
2 REPLIES 2

dalyer
The Legend
The Legend
Top-up vouchers are retired early this year.

https://community.48months.ie/t5/The-Knowledgebase/Voucher-Retirement/ta-p/52781

What error do you get when you try to top-up online?

I don't remember any code being needed for online topups.
Who is sending this - 48 or your bank?
If it's 48 then contact 48 support for assistance (see the link in my signature below).
If it's your bank then contact them.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @shea64?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.