48 Community

bafflet · ‎08-06-2017

Hi. I am currently in Copenhagen and now my ph says"no service" it was working and I did buy roaming and I did not use up my allowance. Help please

dalyer · ‎08-06-2017

Are you using an iPhone?

If so it's the usual iPhone roaming problem due to the stupid way that Apple do things.

See here

Note the imminent changes to EU roaming from 13th June.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎09-06-2017

Did that help at all @bafflet?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

bafflet · ‎09-06-2017

Yes it did it has resurrected itself thank you
Pat/Bafflet