Renewal of €10 p.m. subscription

[michael_madden]

I was on the €10pm plan. My debit card was replaced and direct debit fid not go through in Aug or Sept. Can you please help get reset up on that plan as I do not need any data- just calls

[dalyer]

I presume you mean that auto-renewal failed because your card expired?

In that case just update your registered card details with the correct details, ensure that auto-renewal is still enabled and, for this month, buy your membership manually and then auto-renewal will kick in advance next month. 

• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

There's also no €10 p.m. membership plan. I presume you meant €10.99?

If you need to contact 48 support about this then see the links in my signature below.