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Problem paying for membership

Newcomer
Posts: 2
‎10-07-2015 09:00 PM
I tried to buy the Mitch plan today, but when I tried to pay with visa, I got through to the last step, after you verify it with visa, but then it said "your payment has not been accepted due to security limitations". I thought it might have been because it was a New Zealand Visa card so I tried again with my MasterCard and the same thing happened. Can anyone help with this?
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Re: Problem paying for membership

The Legend
Posts: 15,165
‎11-07-2015 11:19 AM

This happens from time to time.

I don't know why but I think you need to contact 48 support to get them to explain/sort it out.

 

http://www.48months.ie/help#ask-a-48-agent

 

If you're stuck in the meantime you could try topping up your cash credit balance by voucher and then buying stuff online or by text using that cash credit balance.

 

How do I top up? Overview of the top-up payment op...

How do I buy stuff by text?

Everything about membership

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Problem paying for membership

The Legend
Posts: 15,165
‎12-07-2015 10:05 AM
Did that help at all?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
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Re: Problem paying for membership

Newcomer
Posts: 2
‎12-07-2015 11:01 AM
It did, thank you so much for your help. I contacted them and they said you have to have an Irish card to pay. Thanks again Smiley Happy
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Re: Problem paying for membership

The Legend
Posts: 15,165
‎12-07-2015 12:39 PM
I thought that other (European?) country cards were accepted too.. but I guess not ones from further afield...


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
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