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Plan still active but received 48 email saying to renew

UmerT4501
Newcomer

‎23-09-2025 10:54 AM - last edited on ‎23-09-2025 12:17 PM by The Legend

My plan is already renewed but I received massage and email to renew your contract?

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3 REPLIES 3

ConorS7773
Newcomer

‎23-09-2025 11:20 AM

Me too

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ConorS7773
Newcomer

‎23-09-2025 11:26 AM

I got it twice. text and email. My account is showing as ok.

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dalyer
The Legend
The Legend

‎23-09-2025 12:16 PM

These messages seems to have been sent to some users in error judging by the number of similar posts here recently. 

This has happened before for some reason. 

If you received such a message and your membership hasn't expired then just ignore it. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone (1800 825 848).
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