48 Community

dannie · ‎19-08-2017

People phoning me but they get a dead tone. Seemingly happening since thur. Some calls get thru but today none. Viber calls ringing perfect working off wifi. Is it something with my SIM/*48 network?

dalyer · ‎19-08-2017

You probably need to contact 48 support about this.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎20-08-2017

Were 48 support able to help @dannie?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dannie · ‎20-08-2017

Take sim out, switch off phone etc. Didn't work.
However on leaving house today phone working, no issues. Must b network. Never had problems before in house. Have to change network as can't not have phone😖

dalyer · ‎20-08-2017

Is that what 48 support advised?
Did they mention trying a replacement SIM in case the current SIM has somehow gone bad?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Phone not ringing