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Password not working in app.

BartlomiejR2818
Newcomer
Hi i wonder did anyone had this problem. I've changed the password and it's s working ok on the website but I can't log in into the app. Tried clearng the data, cash, force stopping an re installation of the app. Nothing helps
3 REPLIES 3

dalyer
The Legend
The Legend

I can't reproduce that problem. 

I just changed my password via the website interface to my account, logged into my My48 account via the website, and then used the same credentials to log into the app no problem. 

If you're absolutely sure that you're using the same email address and password to log into both the website and the app but the latter doesn't work then you'll probably need to contact 48 support for assistance. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

Thanks for your help!

Did the problem rectify itself for you? 

Is it's still an issue for you then gote should probably contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).