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Panicky Mammy!

og99
Newcomer

‎29-07-2017 12:08 AM

15yo daughter off to scout camp @5am only just heard from a pal, the big don package won't work in UK, not due to renew till 6/8. have FB messaged/tweeted no response yet. Am hoping someone here may be able to help?! I'm on guido myself, could I swop sims?!?!
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3 REPLIES 3

dalyer
The Legend
The Legend

‎29-07-2017 12:28 AM

You coukd swap sims but you would also be swapping numbers for the duration of the trip.

I.e. you'll have her number and she'll have hers.

Otherwise contact 48 support and see if they can arrange for a Guido membership to start prematurely for your daughter.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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og99
Newcomer

‎29-07-2017 12:34 AM

Have contacted support but no response, and with time so short now( less than 5hrs!) I may have the lie the loss of my phone for the week 😞
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dalyer
The Legend
The Legend
In response to og99

‎29-07-2017 12:44 AM

Support office hours are something like 8am to 8pm so they are offline now until the morning.

Swapping your SIMS sounds like the only option if she's off at 5AM?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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