My48 App "not available for any of your devices" on store

[PaulJ1427]

Hi,

Trying to install the My48 app. It does not appear in the Play Store on my phone. If I go to play.google.com and search there I can find it, but I can not select the install option. It says: "This app is not available for any of your devices". 

Has anyone seen this? What's gone wrong here?

Thanks,

Paul

[ThinkT4585]

What make and model of phone do you have and what version of the operating system?

[PaulJ1427]

The device with the 48 SIM is a Motorola G7 Plus, Android 10. 

The other devices are a Samsung 10, Android 10; a Sony Z3 LineageOS.

All of them do not see the my48 app in the Play Store app on the phone. From the web app, play.google.com, I can find the my48 app, but I can not install it on any device - "not available for any of your devices".

Obviously 48 have put some kind of restriction on the app on the store. But... what?

[dalyer]

Don't know why my post appeared under the wrong name.
Seems to be a sporadic bug with the forum...

[dalyer]

Did you ask 48 support about this?
I doubt that they have restricted the app in the Play Store from working on those devices.
But I don't know why you would be having this problem.
I wanted to try using MagiskHide Props Config to have my device spoof one of the above and see if the My48 app still appears in the Play Store but I haven't figured this out yet...