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My sim is not working

Jackieos7713
Newcomer
 
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to post a bit more information than that if you want assistance from the Community Forum.

When was it working ok last? 

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

Are there any error messages on the phone or when you log into your My48 account?

Do you have an active membership plan listed on your My48 account dashboard?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).