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My sim is blocked

jackD4831
Newcomer

‎18-09-2023 09:18 PM

 
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3 REPLIES 3

dalyer
The Legend
The Legend

‎18-09-2023 10:48 PM - edited ‎18-09-2023 10:49 PM

How exactly is it blocked?

Are you getting a message to that effect somewhere?

If so, where and what is the exact message?

When was it last working ok?

When did you last buy membership?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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GerardC9311
Newcomer
In response to dalyer

‎16-10-2023 05:22 PM

I am a customer of 48 and have blocked my number and I cannot find my puck number can u help me
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dalyer
The Legend
The Legend
In response to GerardC9311

‎16-10-2023 05:25 PM - edited ‎16-10-2023 08:43 PM

You can get your PUK from your My48 account:

See also the FAQ:

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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