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Moving from 48 - specify prepaid not bill pay

PatrickH8821
Newcomer

‎21-02-2025 05:53 PM - last edited on ‎21-02-2025 06:31 PM by The Legend

If moving from 48 to eir tell them you are prepaid even if you are bill pay. 48 do not have account numbers and eir kept asking for my account number. The solution was to say you are prepaid.

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dalyer
The Legend
The Legend

‎21-02-2025 06:31 PM - edited ‎21-02-2025 06:32 PM

48 is by definition prepaid and not bill pay so it would never make sense to specify the latter.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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