Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Membership not working

fuzzams
Newcomer

Friday

I got a message to say I had used up my 10Gb of data but auto-renewed my account this morning. I have a plan in place which auto-renewes monthly. Money taken today
1 person had this problem.
0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

Friday

Several people seem to be reporting issues with auto-renewal today so there may be some general issue with it. 

You'll probably need to contact 48 support to ask them what's going on and to fix the issue with your account. 

Nobody here on the Community Forum will have any visibility into your account to know for sure what's happening here. 

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
0 Likes