@mad4it1979 wrote:
it's blank saying 0.00 credit but a membership?
When my don wasn't about to end as only had it 2 weeks ?
And my history is blank too
This is confusing.
Can you connect to the website on a computer and check your My 48 and My History pages please?
https://www.48months.ie/my-48
http://www.48months.ie/my-48/my-history
What exactly does your My 48 page say about your "Current membership" and when it ends?
What are your current membership allowance balances (mobile mins, mobile texts, internet, landline mins)?
What exactly does it say under the "Membership planner" section?
What exactly does your My History page say abour recent payments/purchases?
I don't understand "but/buy a membership" above.
Or "When my don wasn't about to end as only had it 2 weeks".
These statements don't make sense.
If you have a Don membership in place which is not yet expiring but you have used up the allowance balances then you need to buy add-ons to tide you over to the end of the current membership.
Buying a new membership will not help immediately as the new membership will stack to kick in when the current one eventually expires and the new membership allowances will not be available to you until this happens.
If you can post all of the above information clearly then it might help to clarify matters.
Hope this helps.
